While each piece of jewelry is crafted to last, we understand that sometimes things happen. We want you to enjoy your Sarah Pauli pieces indefinitely so we offer a lifetime guarantee on our jewelry.

We are here to help. Normal wear, determined by a team member, or an issue with craftsmanship are covered. Repairs for accidental damage, missing pieces or valuable components that are decided to be unrepairable may require additional fees. If the entire piece need to be replaced this will require additional fees.

Contact us at info@sarahpauli.com wit a photo of your jewelry to begin the lifetime care process.